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ASK CANOPY

Ask a question in the meeting. Get context on demand.

Live guidance comes to you when Canopy notices a moment. Ask Canopy is the other direction: when you need something specific, you ask, and Canopy answers using the conversation and your company knowledge.

TWO WAYS TO GET HELP

Surfaced guidance and asking on demand

Live guidance

Canopy notices a moment, such as a concern or a vague next step, and suggests a question or response. You did not have to ask.

About live guidance

Ask Canopy

You have a specific need, such as “what did they say about timing?”, and you ask. Useful when you want to check something before you respond.

EXAMPLE

Checking what is still open

Fictional late-stage call
Seller asks Canopy
“What’s still open before we can start?”
Canopy
“Security approval. Confirm the review owner and evidence they need.”
Seller
“Before we plan dates, who owns the security review on your side, and what will they need from us?”

Illustrative, fictional example. Not a customer quotation.

PRACTICAL PROMPTS

Useful questions to ask

  • “What decisions are still open?”A quick read on what has and has not been agreed so far.
  • “Who else did they mention?”Surfaces stakeholders named in passing, useful before you propose a next step.
  • “What did they say about timing?”Pulls together timing comments so you do not rely on memory.
  • “How does our pilot playbook suggest we scope this?”Brings your team’s approach into the conversation.
  • “What should I confirm before we wrap up?”A short list to close the call with clear owners.
USING ANSWERS WELL

Treat answers as context, not a verdict

Check before you state it

If an answer is about a fact, such as a commitment or a policy, confirm it with the buyer or your team rather than presenting it as settled.

Turn answers into questions

“Security approval is still open” is most useful as “who owns the security review?”, not as an assumption.

Keep it brief

Ask short, specific questions so answers are quick to read while you stay present.

QUESTIONS

Frequently asked questions

When should I use Ask Canopy instead of waiting for guidance?

Use it when you have a specific question, such as what was said about timing or what is still open. Live guidance is for moments Canopy notices on its own.

Can the buyer see what I ask?

Ask Canopy is part of the overlay on your side of the call. Whether anything appears in a shared screen or recording depends on your operating system and how you share, so test your exact setup before presenting.

What does Ask Canopy know?

It draws on the live conversation, the meeting context and your Company Brain.

Should I read answers aloud?

Use them to inform what you say. Rephrase in your own words and confirm facts when they matter.

See Canopy with your own conversations in mind

Request access to try Canopy, or ask for a demo with the team.